Privacy Policy

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Privacy Policy

Last updated: August 19, 2026

Welcome to Maxvidya.

At Maxvidya, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, process, disclose, and safeguard your personal information when you access our website, create an account, purchase our courses, or use any of our educational services.

By using the Maxvidya website or any of our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

1. Information We Collect

To provide our educational services efficiently, Maxvidya may collect the following information:

Personal Information

  • Full Name
  • Mobile Number
  • Email Address
  • Residential Address
  • Date of Birth (where applicable)
  • Parent/Guardian Details (where applicable)
  • Profile Information

Account Information

  • Username
  • Login Credentials (stored securely)
  • Course Enrollments
  • Learning Progress
  • Certificates Earned

Transaction Information

  • Purchase History
  • Payment Status
  • Refund Details
  • Transaction Reference Information

Maxvidya does not store your complete Debit Card, Credit Card, UPI PIN, CVV, OTP, or Net Banking credentials. Payments are securely processed through authorized payment gateway partners.

Technical Information

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Cookies
  • Login Activity

Verification Information

Where required by applicable laws or payment gateway partners, Maxvidya may request identity verification information for fraud prevention and regulatory compliance.

2. How We Use Your Information

The information collected by Maxvidya is used only for legitimate educational and business purposes, including:

  • Creating and managing your account.
  • Providing access to purchased courses.
  • Managing your learning progress.
  • Processing payments and refunds.
  • Verifying transactions.
  • Providing customer support.
  • Issuing certificates.
  • Sending course updates and important notifications.
  • Improving our website and services.
  • Preventing fraud and unauthorized activities.
  • Complying with legal and regulatory obligations.

We may also send promotional emails, SMS, WhatsApp messages, or notifications regarding new courses, offers, and updates. You may opt out of promotional communications at any time.

3. Data Sharing & Disclosure

Maxvidya respects your privacy and does not sell, rent, or trade your personal information.

Your information may be shared only when necessary with:

  • Authorized Payment Gateway Partners
  • Banking Partners
  • Cloud Hosting Providers
  • IT & Technical Service Providers
  • Analytics Providers
  • Government or Regulatory Authorities (where legally required)
  • Legal Advisors, Auditors, and Compliance Professionals

4. Data Security

Maxvidya takes reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, accidental loss, or disclosure.

Although we use commercially reasonable security measures, no internet-based system can guarantee absolute security. Users are responsible for maintaining the confidentiality of their account credentials.

5. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide educational services.
  • Maintain your learning records.
  • Process transactions and refunds.
  • Resolve customer disputes.
  • Meet legal, tax, and regulatory obligations.
  • Prevent fraud and misuse.

6. Your Privacy Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Withdraw consent for promotional communications.
  • Request clarification regarding the use of your information.

7. Cookies & Tracking Technologies

Maxvidya uses cookies and similar technologies to improve user experience, enhance website performance, and ensure platform security.

  • Keep users logged into their accounts.
  • Remember user preferences.
  • Improve website functionality.
  • Analyze website traffic.
  • Prevent fraudulent activities.

8. Children's Privacy

Maxvidya provides educational services for learners of different age groups.

Users below 18 years of age should access our services under the supervision or consent of a parent or legal guardian.

Maxvidya does not knowingly collect unnecessary personal information from children beyond what is required to provide educational services.

9. Updates to this Privacy Policy

Maxvidya reserves the right to modify, update, or revise this Privacy Policy at any time.

Any changes will become effective immediately upon publication on our official website.

10. Grievance Redressal & Contact Information

Grievance Officer:
Maxvidya Support Team

Email: maxvidyaa@gmail.com
Phone: +91 8000647138

Address:
140, Shanti Vihar,
Daulatpura Road,
Benad,
Jaipur – 302012,
Rajasthan, India.

11. Final Privacy Statement

By accessing the Maxvidya website, creating an account, enrolling in any course, or using any of our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

If you do not agree with any part of this Privacy Policy, you should discontinue using the Maxvidya website and services.